We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (EU GDPR) and the country-specific implementation laws applicable to us. This privacy policy provides you with comprehensive information about the processing of your personal data by Concorde Reisemobile GmbH and the rights to which you are entitled.
Personal data is information that makes it possible to identify a natural person. This includes, in particular, name, date of birth, address, telephone number, e-mail address, but also your IP address.
Data is anonymous if no personal reference to the user can be established.
RESPONSIBLE BODY AND DATA PROTECTION OFFICER
Concorde Reisemobile GmbH
Concorde-Straße 2-4
96132 Schlüsselfeld-Aschbach
GERMANY
+49 9555 9225 0
+49 9555 9225 44
info@concorde.eu
Contact of the data protection officer: datenschutz@concorde.eu
YOUR RIGHTS AS A DATA SUBJECT
Firstly, we would like to take this opportunity to inform you of your rights as a data subject. These rights are standardised in Art. 15 – 22 EU GDPR. This includes:
- The right to information (Art. 15 EU GDPR),
- the right to erasure (Art. 17 EU GDPR),
- the right to rectification (Art. 16 EU GDPR),
- the right to data portability (Art. 20 EU GDPR),
- the right to restrict data processing (Art. 18 EU GDPR),
- the right to object to data processing (Art. 21 EU GDPR).
To assert these rights, please contact: datenschutz@concorde.eu. The same applies if you have any questions about data processing in our company. You also have the right to lodge a complaint with a data protection supervisory authority.
RIGHTS OF OBJECTION
Please note the following in connection with rights of objection:
- If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling insofar as it is associated with direct advertising.
- If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made informally, if possible to: Secure Consult GmbH & Co KG (see paragraph: “Responsible body and data protection officer”).
- In the event that we process your data to protect legitimate interests, you can object to this processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.
- We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise or defence of legal claims.
PURPOSES AND LEGAL BASIS OF DATA PROCESSING
When processing your personal data, the provisions of the EU GDPR and all other applicable data protection regulations are complied with. The legal basis for data processing arises in particular from Art. 6 EU GDPR.
We use your data to initiate business, to fulfil contractual and legal obligations, to implement the contractual relationship, to offer products and services and to strengthen the customer relationship, which may also include analyses for marketing purposes and direct advertising.
Your consent to data processing may also constitute a data protection authorisation provision. Before you give your consent, we will inform you about the purpose of the data processing and your right of cancellation.
If the consent also relates to the processing of special categories of personal data, we will expressly point this out to you in the consent. Processing of special categories of personal data in accordance with Art. 9 EU GDPR only takes place if this is required by law and there is no reason to assume that your legitimate interest in the exclusion of processing prevails.
DISCLOSURE TO THIRD PARTIES
We will only pass on your data to third parties within the framework of the statutory provisions or with the appropriate consent. Otherwise, your data will not be passed on to third parties unless we are obliged to do so due to mandatory legal provisions (passing on to external bodies such as supervisory authorities or law enforcement agencies).
RECIPIENTS OF THE DATA / CATEGORIES OF RECIPIENTS
Within our company, we ensure that only those persons receive your data who need it to fulfil contractual and legal obligations. Messages sent to the central e-mail address info@concorde.eu are forwarded to the relevant processor in the respective departments for processing.
In certain cases, service providers support our specialist departments in the fulfilment of their tasks. The necessary data protection contracts have been concluded with all service providers
THIRD COUNTRY TRANSFER / THIRD COUNTRY TRANSFER INTENTION
Data will only be transferred to third countries (outside the European Union or the European Economic Area) if this is necessary for the fulfilment of the contractual relationship, is required by law or if you have given us your consent to do so.
We do not (currently) transfer your personal data to any service providers or group companies outside the European Economic Area.
STORAGE PERIOD OF THE DATA
We store your data for as long as it is required for the respective processing purpose. Please note that numerous retention periods require that data (must) continue to be stored. This applies in particular to retention obligations under commercial or tax law (e.g. German Commercial Code, German Fiscal Code, etc.). If there are no further retention obligations, the data will be routinely deleted once the purpose has been achieved.
In addition, we may retain data if you have given us your permission to do so or if legal disputes arise and we use evidence within the framework of statutory limitation periods, which can be up to thirty years; the regular limitation period is three years.
SECURE TRANSMISSION OF YOUR DATA
We use appropriate technical and organisational security measures to protect the data stored by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. The security levels are continuously reviewed in co-operation with security experts and adapted to new security standards
The exchange of data to and from our website is always encrypted. We offer HTTPS as the transmission protocol for our website, using the latest encryption protocols. It is also possible to use alternative communication channels (e.g. by post).
OBLIGATION TO PROVIDE THE DATA
Various personal data are necessary for the establishment, execution and termination of the contractual relationship and the fulfilment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.
We have summarised the details for you in the section above. In certain cases, data must also be collected or made available due to legal provisions. Please note that it is not possible to process your enquiry or execute the underlying contractual relationship without providing this data.
CATEGORIES, SOURCES AND ORIGIN OF THE DATA
Which data we process is determined by the respective context: this depends on whether, for example, you place an order online or enter an enquiry in our contact form, whether you send us an application or submit a complaint.
Please note that we may also provide information for special processing situations separately in a suitable place, e.g. when uploading application documents or in the event of a contact enquiry.
WE COLLECT AND PROCESS THE FOLLOWING DATA WHEN YOU VISIT OUR WEBSITE:
- Name of the Internet service provider
- Information about the website from which you are visiting us
- Web browser and operating system used
- The IP address assigned by your Internet service provider
- Requested files, transferred data volume, downloads/file export
- Information about the websites you visit on our site, including date and time
- Session cookies
For reasons of technical security (in particular to defend against attempted attacks on our web server), this data is stored in accordance with Art. 6(1)(F) EU GDPR. After 7 days at the latest, the IP address is anonymised by shortening it so that no reference is made to the user
WE COLLECT AND PROCESS THE FOLLOWING DATA AS PART OF A CONTACT ENQUIRY:
- Surname, first name
- Contact details (telephone, e-mail)
- Salutation
- Message text
WHEN YOU REGISTER FOR AN EVENT, WE COLLECT AND PROCESS THE FOLLOWING DATA:
- Surname, first name
- Address data (street, house number, postcode, city, country)
- Contact details (telephone, e-mail)
- Salutation
- Number of participants
- Club membership
- Vehicle model
- licence plate number
- Message text or further information
AS PART OF THE DEALER SEARCH:
- Location data
WE COLLECT AND PROCESS THE FOLLOWING PERSONAL DATA AS PART OF A CATALOGUE ORDER:
- Contact details (title, first name, surname)
- Address (street, house number, postcode, city, country)
- E-mail address
- Telephone number
- Remarks
- We generally receive your personal data from you as part of this catalogue order.
WITHDRAWAL OF CONSENT / DELETION OF PERSONAL DATA
You can revoke your consent at any time with effect for the future at datenschutz@concorde.eu | Concorde Reisemobile GmbH, Concorde-Straße 2-4, 96132 Schlüsselfeld-Aschbach / 09555 9225 0.Your data will be stored until your consent is withdrawn and there are no longer any statutory retention periods.
You have the right to lodge a complaint about this data processing with the competent supervisory authority for data protection and can request information, rectification, erasure or restricted processing, object to the processing or assert your right to data portability under the legal requirements.
If you have any questions, you can contact the data protection officer at the address given above.
AUTOMATED INDIVIDUAL CASE DECISIONS
We do not use purely automated processing to reach a decision.
LINKS SOCIAL MEDIA
On our website you will find links to the social media services of Facebook and YouTube. You can recognise links to the websites of social media services by the respective company logo. If you follow these links, you will reach the company website of Concorde Reisemobile GmbH on the respective social media service. When you click on a link to a social media service, a connection to the servers of the social media service is established. This tells the social media service’s servers that you have visited our website. In addition, further data is transmitted to the provider of the social media service. These are, for example
- Address of the website on which the activated link is located
- Date and time of accessing the website or activating the link
- Information about the browser and operating system used
- IP address
If you are already logged in to the corresponding social media service at the time you activate the link, the provider of the social media service may be able to determine your user name and possibly even your real name from the transmitted data and assign this information to your personal user account with the social media service. You can exclude this possibility of assignment to your personal user account if you log out of your user account beforehand.The servers of the social media services are located in the USA and other countries outside the European Union. The data may therefore also be processed by the provider of the social media service in countries outside the European Union. Please note that companies in these countries are subject to data protection laws that do not generally protect personal data to the same extent as is the case in the member states of the European Union.
Please note that we have no influence on the scope, type and purpose of data processing by the provider of the social media service. For more information on the use of your data by the social media services integrated on our website, please refer to the privacy policy of the respective social media service.
CONTACT FORM / CONTACT BY E-MAIL (ART. 6 PARA. 1 LIT. A, B EU-DS-GVO)
There is a contact form on our website that can be used to contact us electronically. If you write to us via the contact form, we will process the data you provide in the contact form to contact you and answer your questions and requests.The principle of data minimisation and data avoidance is observed in that you only have to provide the data that we absolutely need to contact you. This is your e-mail address and the message field itself. Your IP address is also processed for technical reasons and for legal protection. All other data are voluntary fields and can be provided optionally (e.g. for a more personalised response to your questions).
In order to protect the security and confidentiality of your data in the best possible way, we implement appropriate security measures. Your enquiry will be transmitted to us in encrypted form.
If you contact us by e-mail, we will process the personal data provided in the e-mail solely for the purpose of processing your enquiry. If you do not use the forms provided to contact us, no further data will be collected.
ONLINE OFFERS FOR CHILDREN
Persons under the age of 16 may not transmit any personal data to us or submit a declaration of consent without the consent of their legal guardian. We would like to encourage parents and legal guardians to actively participate in the online activities and interests of their children.
LINKS TO OTHER PROVIDERS
Our website also contains – clearly recognisable – links to the websites of other companies. Where links to websites of other providers are available, we have no influence on their content. Therefore, no guarantee or liability can be assumed for this content. The respective provider or operator of these sites is always responsible for their content.The linked pages were checked for possible legal violations and recognisable infringements at the time of linking. Illegal content was not recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, such links will be removed immediately.
ADDITIONAL INFORMATION ON DATA PROTECTION IN SOCIAL MEDIA:
Concorde Reisemobile GmbH maintains various appearances in the “social media” in order to communicate with the customers, interested parties and users registered there and to be able to inform them about our offers.We would like to point out that you use these platforms and their functions at your own risk. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating).
We would also like to point out that your data may be processed outside the European Union. With regard to US providers that are certified under the “Privacy Shield”, we would like to point out that these providers undertake to comply with the data protection standards of the EU.
Your data may also be processed for market research and advertising purposes. For example, usage profiles can be created from your usage behaviour and the resulting interests. This allows, for example, adverts to be placed within and outside the platforms that presumably correspond to your interests. Cookies are usually stored on your computer for this purpose. Irrespective of this, data that is not collected directly from your end device may also be stored in the user profiles (especially if you are a member of the respective platforms and are logged in to them).
As the provider of this information service, we do not collect or process any other data from your use of our service.
The processing of users’ personal data is based on our legitimate interests in effective user information and communication with users in accordance with Art. 6 para. 1 lit. f. EU-GDPR. If you are asked by the respective providers for consent to data processing (i.e. you declare your consent, e.g. by ticking a checkbox or confirming a button), the legal basis for processing is Art. 6 para. 1 lit. a., Art. 7 EU GDPR.
POSSIBILITY OF OBJECTION
If you are a member of a social network and do not want the network to collect data about you via our website and link it to your stored membership data with the respective network, you must:
- log out of the respective network before visiting our website,
- delete the cookies present on the device and
- Close and restart your browser.
However, after logging in again, you will be recognisable to the network as a specific user.
For a detailed description of the respective processing and the possibilities of objection (opt-out), we refer to the following linked information from the providers.
In the case of requests for information and the assertion of user rights, we would also like to point out that these can be asserted most effectively with the providers. Only the providers have access to the user’s data and can take appropriate measures and provide information directly. If you still need help, you can contact us.
- Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) – Privacy Policy: https://www.facebook.com/about/privacy/, Opt-Out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.
- Google / YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) – Privacy Policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
FURTHER INFORMATION
Notes on copyright and artistic copyright
If you wish to publish images, texts, plans, videos, music etc. on our website, you should be aware that you may be transferring all rights of use to the network, which could ultimately have legal consequences for you if you are not the author or rights holder yourself.